We got cut off again over the weekend. At the rear of our property, a largish tree decided to end its own life. As it fell, it managed to cut our power, cable, and telephone lines. With an outside temperature of around 97°F (36°C), the lack of air conditioning became almost intolerable. It is at times like this when you realize how wonderful cellular communication is. I called the power company, and they told me that engineers would be over at around 4am.
While the rest of my family dispersed to other dwellings in search of air conditioning, I remained behind to wait for the power company. By 4am it was around 80°F in the house, and getting very humid indeed. A power company inspector finally appeared a little after 8am (this was yesterday morning), and power was restored about four hours later.
Since the power was restored (and made safe), I immediately called Comcast and Verizon to arrange for our cable and telephone services to be restored. Incredibly, Comcast had our services up and running (television and high-speed internet) within three hours - an excellent response time, particularly on a Sunday. Verizon indicated that they might be able to get us sorted out on Tuesday (tomorrow), which is pretty lame by comparison. Fortunately, I would say that the telephone is our least important service.